The person who took the measurements provided incorrect information regarding pricing. The installer indicated that I overpaid, and when I tried to cancel, I was informed that it wasn’t an option and that I would incur a hefty restocking fee. Therefore, I allowed the tiles to be installed, but the job was poorly executed. I truly feel deceived by this flooring experience.
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The Empire® Experience has helped Over 1 Million Satisfied Customers find quality Carpet, Flooring and Window Treatments. We provide award-winning customer service before, during and after your installation. And we’ve been doing it for Over 50 Years. We are committed to ensuring you receive the outstanding service you deserve. If you ever need to reach us, call 24/7 at 800-588-2300®, even after the job is complete.See more
