I had such a kind interaction and a positive experience with Rowan and Jude.I ordered a package of infant bottles with some additional accessories through Amazon and I was missing a few pieces. Amazon was unhelpful. Tommee Tippee went ABOVE AND BEYOND checking in with me to see if my concern had been resolved by Amazon (which it had not).Rowan was so apologetic for the inconvenience and has ordered some additional items for me. Thank you very much for following up with me and thank you for the gesture of kindness. I am more than happy with the level of I care received by Rowan and Jude in customer service!
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