I purchased a tommee tippee formula prep machine in South africa at a baby expo, tommee tippee stall. I love the convenience of the machine but I travel internationally with baby and spending 6months in USA and the machine does not work here even with the adaptor/converter for the current. No where on the package or package insert not the consultant at the expo advised that the machine can only be used in country of purchase. I reached out to tommee tippee and their response was that it can only be used in country of purchase and cannot assist me with this issue. I bought a really expensive machine that i used for 4months and now that i am travelling it is useless and tommee tippee does not offer any assistance in this matter. i was advised to purchase a new machine by tommee tippee helpline which is ridiculous. this info should be given to public before they purchase this machine.
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