I attempted to call the customer service number (regarding a faulty sterilizer) multiple times over several days; no one ever picked up. Then, I attempted to use the Live Chat feature on the website multiple times. No response. I requested a call back, and never received one. A week later I resorted to Facebook messenger (I loathe using Facebook, but begrudgingly logged in JUST to make contact), and finally received a response... but the conversation dragged on over the course of an entire week, ending with a ridiculous request for me to take a video of my sterilizer blowing cool air (that's right, they asked me to take a VIDEO of the product blowing COOL AIR) -- and still no resolution. Worst customer service and low quality product. Will NEVER buy from this brand again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account. Earn more, SaveBetter™.
