Customer service agent that I spoke to was actually based out of the UK as is the company, his name was Ben. He was absolutely amazing! He was so very polite, had a great sense of humor, answered all of my questions and got me the help that I needed. He worked very efficiently as did the company I love it was taken care of less than an hour from the time I originally got in touch with customer service via online chat! Usually something like that doesn't happen in the United States, most of the time I find myself having to wait hours if not days for a call back only to have missed it once they finally do call back. Gave me a whole new respect for this company and he truly made me feel that I was a valued customer.
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