This is the worst customer service I've ever experienced. Wrote a question on Facebook messenger, took a while for someone to write me back. That person informed me that she would look into the matter. I wasn't hearing anything from her and I received an email this morning stating that my case was closed due to unanswered questions on my part (which I never received). I'm not usually the type of person who will write reviews, but this customer service is so bad that I just had to.
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