Got a bottle warmer and I noticed that it would turn on randomly by itself, even when I didn’t turn the dial. Emailed their customer service, only to be given a run around about descaling, not sure what this has to do with it turning on by itself when it’s off. And then asked if I had a receipt for something I bought almost a year ago. Anyone that has a baby knows it would pretty much be impossible to keep a receipt for every thing you buy your baby. Especially considering the fact that I wasn’t planning on returning it, and it’s clearly a quality issue. This company doesn’t stand behind their product and it’s quality. Will not be buying anything from them in the future and making sure I advise my mom friends from purchasing this brand.
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