We received a bottle warmer from this Tommee Tippee as a gift. With less than a month of use it started to leak from the bottom. I contacted the company about this issue, but sadly was only offered ridiculous solutions (one was a 24hr soak with vinegar, which OBVIOUSLY wouldn’t work since the soak wouldn’t stay since the item is leaking from the bottom. The other was to CUT THE CORD — ie destroy the item — of the item and then send the company a photo with a note with today’s date on it — ludicrous. Why would ANYONE cut an electronic cord of a item that is leaking water?!?!?!?). Overall just a horrible experience with this brand. Don’t recommend this to anyone. I want this item exchanged. I am happy to send it back to the company and they need to pay for the shipping charges.
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