After having the cup for 1 week my daughter dropped it from less than 1 foot from the ground and the insulated cup broke into 2 pieces. She is not rough on cups my any means and this is the only cup that she has ever broken. When I inquired about the damage all I was given was an explanation of how they are unable to prevent damage such as a cup being dropped. Since this was a child's cup one would think that they did drop tests. I just wish they stood behind their products better.
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