Everything about the experience was good, save for one caveat. The products? Amazing. The service? Fantastic. The response/communication? Outstanding.The ONLY problem I have is that they don't ship outside of the contiguous 48 states. I live in Puerto Rico and had to spend a lot of money on shipping - as well as inconvenience a friend that lives in the mainland - in order to receive my very important, doctor-ordered medical device. So, it was more expensive to get AND I had to wait longer to receive it. United States citizens that don't live in the mainland shouldn't be discriminated against in this fashion - especially when it's considered "domestic shipping". If you live in the mainland, your experience will be fantastic! If not, it will be much more costly and difficult to receive.
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