Having to get a prescription for a mask that has a limited life is silly. This isn’t medication or an invasive medical device.Also, when I called for information about this policy, your customer service line was overburdened and I gout transferred to your front desk. A promised callback never occurred. You don’t seem set up for an answering customer inquiries. The product price for the mask is also exorbitant. Your CPAP device is well-designed and dependable but the replacement pieces seem out of whack.
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