I ordered an AirMini, adding my prescription information, and expected a prompt response and delivery. Unfortunately, the prescription wording and style was not completely acceptable to the processing team, creating delays in delivery. Ultimately, after multiple emails, a direct conversation with one of the Respiratory Therapists was required. The discussion was helpful in resolving the confusion. I think that a direct discussion prior to rejecting an order would have been helpful. Regardless, the processing of the order was excellent, the delivery was prompt, and the follow-up after the delivery has been good. For me, this product is easier to use than the Airsense. It is less complicated to wear, and it provides a good sleep assessment program for the iPhone. I wanted to use it for travel, and it will be much more useful, in that regard.
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