The on-boarding experience was so excruciating, I decided not to hang around and find out how lengthy and complicated getting my money out, once deposited, would be. The straw that broke this camel's back was they wouldn't designate my charity as a beneficiary -after much unnecessary yet additional paperwork. The email support was good once and then zero answers for days. The phone support was delightful. A British guy in the UK (refreshing change to most). After much searching I went with TIMBR, with even better interest rate, and the whole process was a piece of cake.
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