The CSR (Veve) needs complete training. I inquired about a missing 109-INT form from 2022, due to a letter received from the IRS. She said that they don't have access to those and that I would "need to consult a tax professional" to get a copy of my Raisin account 1099-INT. This response is inaccurate, inexcusable and reflects very poorly on a financial company such as Raisin.
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