I used Reuter 12 years ago and they were excellent so I never looked at review this time when I played my order.The order has taken months to get into stock but I understand it was a supply problem. Delighted when I was notified order had shipped! order arrived and non of the items in it are mine!!!! I have plumbers booked for next week and cannot get to speak to anyone to confirm if they still have my order or where it is. I was directed to email the reklamation dept which I have don, but I need an urgent reply and they have previously taken days to answer emails if at all. I've spent over 11,000 euro on goods!!! so disappointed. I would avoid this company too as customer service is abysmal
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Reuter Shop, your specialist for sanitary products and bathroom design.
