en.reuter.de

2.6
2.6 Based on 62 reviews

Reuter Shop, your specialist for sanitary products and bathroom design....

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Janie Foster
Purchased 3 sofa beds, its been 5 months & still no delivery date

I purchased 3 sofa beds that I required for my summer business from reuter back in mid February. On the website is said they were in stock and would be delivered in approximately 3-5 weeks. Here I am over 5 months later with no products. I was charged in full over €3k upon ordering and frustratingly they still haven't arrived. I have emailed many times to get a date for delivery yet have had no real indication when I can expect them. The entire time they are still listed on reuter as being in stock with approx delivery in 3-5 weeks. This is intentionally misleading customers who they will gladly take large sums of money from, having no idea when they might be able to fulfil the order. I can't even plan a summer holiday in case they are dispatched and arrive when we are away. A poor company to deal with, unless you don't mind paying for something and receiving it any random time months or years later, give this company a miss.

1
Date of experience: Jun 27, 2022

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