I read the reviews below thinking surely it couldn't happen to me as well, BUT it did. When I ordered over 3000 Euros worth of items I checked that all were immediately available (order # 2868847) , I have a plumber waiting to install these items. I just received an email that states delivery will be delayed because one or more items are not in stock and have to be ordered. So after receiving the email I checked all the items and their website states all are STILL immediately available ??? I ordered from the site because on some items they are cheaper and advertised immediate availability and their so-called Best Price Guarantee (someone needs to improve the translation - it is not as it says). The other large online retailer starting with Sky.. is cheaper on more items but all need to be ordered by the retailer. I feel I have been tricked. The key message is buy ELSEWHERE if you are looking for good prices and can wait for delivery.UPDATED: 29/5/2019 I rang the service team (Dena) who were very helpful and apologiesd. They split the delivery sending available items immediately.I should receive them tommorrow afternoon by UPS. Hopefully I should receive the other items next week.
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Reuter Shop, your specialist for sanitary products and bathroom design.
