Terrible experience. Purchased a sofa on line. First of all they only do a curb side delivery - for a sofa!Attempted delivery of the sofa - a lorry turned up, one person only delivery - he was unable to off load the sofa as his equipment was too narrow for the Width of the pallet. Of course can't manually offload as only 1 person delivery. So drove off with the item still in the back of the lorry. Then received an email from Reuter asking to pay 240 euros for 2 men delivery. That's on top of 160 Euro already paid. The delivery company told me they do not have a suitable vehicle to deliver. It's been 2 weeks since the attempted failed delivery. No response from Reuter despite numerous emails. Absolutely ridiculous and the worst experience ever. DO NOT BUY FROM THIS COMPANY. Now have to go through my credit card company to see if I can get my money back.
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Reuter Shop, your specialist for sanitary products and bathroom design.
