Terrible service. I have Ordered a sink with (according to the website) a maximum of two weeks delivery time. I am now waiting for app. 2 months and according to customer service, it will take another two to three weeks before my sink will arrive. Of course this can happen, but in the meantime the delivery time of this same sink on the website remained two weeks! I called Reuter to ask for faster delivery twice and -when this proved to be impossible- to point out that it is not correct to state a delivery time on your website which you know it is incorrect. In my opinion this is intentionally misguiding your customers. Reuter simply did not care and stated that the website information was correct. How this is possible eludes me. I have placed the rest of my order at Megabad and was considerably better served there.
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Reuter Shop, your specialist for sanitary products and bathroom design.
