Catastrophic customer service. I ordered a sofa, which they then inform me a couple of days before delivery is curbside only. Furthermore, the delivery service refuses to provide a time window for delivery, to deliver early mornings, evenings or on weekends (not mentioned in the Terms & Conditions). The expectation is that the customer takes a day off work. Refusal by Reuter to liase with the delivery service or take back the sofa without charging international shipment costs. Simply appaling.
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Reuter Shop, your specialist for sanitary products and bathroom design.
