Unfortunately I also need to write a negative comment though overall the co-operation seemed to be positive. I have done only two purchases with them. First was ok, but now I need to send back the goods of my second order and this is the first time I encounter with the situation that the retailer promises, but does not help shipping the goods back. I understand that they are non-standard (and this also why I as an individual cannot send them myself), but ping-ponging me for three-weeks with false promises to come back on the issue is a bit too much. I am desparate as I see no way to exercise my rights to return the goods :(.
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Reuter Shop, your specialist for sanitary products and bathroom design.
