If I could I would rate them with zero!!!!I was never sent bills via email as was agreed, I received two hard copies in six months and then lots of messages telling me I needed to pay my monthly bills. How could I pay if I did not receive bills. Last week I received two messages stating I needed to pay €88.68, having received messages previously I accepted but was surprised at the huge increase to the previous month but I paid only to discover Endesa has no record of this amount even though the references for payment is theirs. I have spent hours and hours, tears and frustration, trying to resolve this. Stress levels have gone through the roof. Cannot submit proof of payment as the App says I don't exist and cannot submit via their site - I have tried about twenty times. When I asked to speak to a supervisor I was told there were none available but I would be called back, still waiting for the call. It looks as if I am going to have to accept I will never get reimbursed.STAY WELL AWAY FROM THIS COMPANY!!!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Endesa es mucho más que una compañía energética: es una empresa multinacional nacida con el propósito de ofrecer el servicio de más alta calidad a nuestros clientes.
Encuentra con la ayuda de nuestros asesores expertos las tarifas de luz y gas que mejor se ajusten a tus necesidades y horarios.
Nuestras soluciones energéticas abarcan todos los campos y sirven tanto para tu hogar como para tu empresa: climatización, aire acondicionado, instalación de paneles solares y autoconsumo, movilidad sostenible para coches eléctricos…
Contacta con nuestro servicio de Atención al Cliente y maximiza tu ahorro y eficiencia energética.
¡Acompáñanos!
See more
