The electrical supply into my property was shorting out, causing sparks and melting insulation. I called Endesa to request they address the problem urgently as it was a fire risk. They acted dumb and were abusive on the phone because I needed to speak in English. Despite being a potentially dangerous emergency, they refused to respond professionally. I am stuck with Endesa as they have the monopoly for electrical supply in my area. No third party electrician will touch the supply side - it must be fixed by an Endesa endorsed electrician. They have failed very badly in this instance
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