Terrible company. As a residents at Duwo we were FORCED to make a contract with them. It would not be that bad, however their customer service is complete mess and does not now what to do. The first call experience took me more than 50 minutes as the waiting time was high and eventually when it was my turn they were sending me from a person to person because no one had any idea how to make a simple contract. After the 5th employee answered and wanted to make a contract due to "technical difficulties" they were unable to make it. Therefore, I had to call multiple days in a row, as people working there are incapable. After few days of trying i finally got my contract. The employee told me I will pay 142 euros per month, which we agreed on and later in my account a nice 200 euros per month was shining into my face. Some of my neighbours after acting like a complete "Karens" were able to lower their expenses for heating even when there is minimum amount- minimum in my case is 142. Besides, currently I have used only few euros of heating, while stilll being forced to pay around 20 euros fixed costs and minimum of 142. If you have a choice of choosing another company definitely avoid this one!
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Duurzame energie van iedereen.
Eneco is al meer dan 100 jaar actief op het gebied van energie. We leveren 100% groene stroom, opgewekt door de wind en de zon in ons eigen land.
Je kiest bij ons gemakkelijk uit een aantal stroom- en gasproducten. Ben je aangesloten op een warmtenet van Eneco? Met stadsverwarming ga je slimmer om met warmte.
Ook bieden we oplossingen op maat voor grootzakelijke klanten en helpen we zzp- en mkb’ers met energie besparen en slim ondernemen met 100% groene stroom.
Eneco werkt aan het versnellen van de energietransitie. Dit doen we met slimme, duurzame en betaalbare producten en diensten. Ook investeren we volop in het ontwikkelen van duurzame energieprojecten, zoals windparken op zee of grote zonnedaken.See more
