WORTS customer service ever! HIGHER taxes and sh**t service. If you need them to solve your problem definitely you're f***k. They will make you waiting at least 45 minutes on a call and probably the worker is going to turnoff the phone "by accident" so you need expend more 45 minutes again. I'm having a problem with them regarding to my final bill. I was using a average of 50 ~ 60 euros monthly and paying 115 euros to them. Now they are asking me to pay 700 euros out of the blue? I'm trying to contact them multiple times, but it's useless! My advice to you? AVOID THIS COMPANY AT ANY COST. Their customer service and Media Market customer service have the same quality (SH**T) if you know what a mean.------------------------------------------------------------Update: 14/08/2023Eneco did contact me on 11th July, confirming they got my final meter readings and they are going to update my final bill accordantly. Last weekend they simply tried to debit 782 euros from my bank account. That's the level of organisation and customer service support that you can expected from them. Today I talked to them again (through chat), they change the bill due date (AGAIN) and according to their customer service: "They will Contact the RIGHT area again to update my bill". My request is open since 20/June, it's middle of August and they didn't do a thing and tries to stole my money. This should be considered a crime! Where's the Netherlands customer law protection agains this absurds.
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Duurzame energie van iedereen.
Eneco is al meer dan 100 jaar actief op het gebied van energie. We leveren 100% groene stroom, opgewekt door de wind en de zon in ons eigen land.
Je kiest bij ons gemakkelijk uit een aantal stroom- en gasproducten. Ben je aangesloten op een warmtenet van Eneco? Met stadsverwarming ga je slimmer om met warmte.
Ook bieden we oplossingen op maat voor grootzakelijke klanten en helpen we zzp- en mkb’ers met energie besparen en slim ondernemen met 100% groene stroom.
Eneco werkt aan het versnellen van de energietransitie. Dit doen we met slimme, duurzame en betaalbare producten en diensten. Ook investeren we volop in het ontwikkelen van duurzame energieprojecten, zoals windparken op zee of grote zonnedaken.See more
