I made a request for Enel Fix Web Luce with subentro for my new house. As I did the process online, I wanted to follow the procedure, but I didnt receive any email. I called the call center, and figured out something didnt go well with my application. I talked with a subentro consultant who told me that I should receive an email. That email never arrived. I called again, and made the same talk. That email didnt arrive again. I called again and another consultant told me that he solved my problem and everything is fine and I should just wait. I waited. I moved to my new house without light. I called again. Another subentro consultant told me a totally different thing and created a new request for my case. 10 days passed since the first day I made the request. I have no light. I dont know when I will have light. There is a good chance that I enter the new year without light. Stay away from that company.
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