UPDATE:(Question) Can electricity flow over a burnt off wire??? Apparently, YES! Utilities bills keep coming for unfurnished services WOW!Doesn't repair damaged equipment but, sends bill after bill after bill for electrical power service that physically can't be furnished....And worst of all, no one at this company seems responsible for resolving the situation in any way.UNWILLING TO RESOLVE THE MATTER IN ANY WAY!!!THE ONLY THING THEY DO ABSOLUTELY PERFECT IS SENDING BILLS FOR SERVICES ((NOT PROVIDED)) !!!TRULY SAD!-------- ORIGINAL FEEDBACK --------Trying to get help in English is like winning the lottery.....they have people but for some reason they can't get them on the phone! You push the help for English speakers number button to get connected, only to get automatically transferred back to the normal Italian only customer service where we don't understand them and they don't understand us. You get the runaround and never escape and get stuck in limbo - FRUSTRATING!!!Customer number 330508950Via Dei Ravanelli SNC, 97014, Ispica, Ispica, RG, Sicily, Italy P.S. We are currently customers with enel energia Italy and have made every effort to have our electricity power meter read without anyone at enel energia contacting us, neither by phone, email or otherwise. Furthermore, we have been, during our vacation stays visited the enel point in the city of Rosolini, Sicily, Italy and requested countless times for a repairman / serviceman to come to our property to finally (PLEASE) come out and read the meter, NOTHING! Read your internal communications records with us they are lengthy! We strangely do receive estimated bills for electricity which the burned wiring at our property do not allow us to have used, unless you want to tell us that you provide power wirelessly!? Frankly we have been patient with your company, I do not believe an Italian native customer would've stayed calm after all this time as we did.Regards,Kassandra Harneit
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Enel è uno dei principali operatori globali nel settore dell’energia, con una forte presenza in Italia e in oltre 30 Paesi. Come fornitore di energia elettrica e gas, propone soluzioni per clienti residenziali e imprese, con tariffe personalizzate e attenzione alla sostenibilità. L’offerta comprende anche opzioni green, che privilegiano l’uso di fonti rinnovabili.
Nel settore della fibra ottica, Enel, attraverso Enel Fibra, fornisce connessioni ultraveloci fino a 1 Gbps, affidandosi a una rete moderna e sostenibile. Il servizio è pensato per rispondere alle crescenti esigenze digitali delle famiglie.
In ambito efficienza energetica, Enel propone interventi e tecnologie per migliorare le prestazioni energetiche degli edifici, come impianti fotovoltaici, sistemi di accumulo, pompe di calore e soluzioni per la gestione intelligente dei consumi, contribuendo alla riduzione delle bollette e delle emissioni.
Per quanto riguarda la mobilità elettrica, Enel è attivamente impegnata nello sviluppo della rete di ricarica per veicoli elettrici, con migliaia di colonnine presenti sul territorio italiano. Offre soluzioni di ricarica pubbliche e private, supportando la transizione verso una mobilità più sostenibile.See more
