They have sent me another notice that they are going to cut off my electricity, yet they have been billing me for my neighbour’s bills for the last four years. I have made hundreds of complaints. I even hired OCU to help me but they took my money every month for a year and did nothing. I’m at my wits end. Endesa/Energia XXI have drained my bank account of more than 5000E in less than two years, refuse to acknowledge there is a problem, and are now threatening to cut off my electricity. I can clearly see why they have been accused of fraud and been fined over 5 million euros. How are these people still in business???
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