energyombudsman.org

3.7
3.7 Based on 141 reviews

We provide a free and impartial service that aims to resolve disputes between consumers and suppliers in the energy sector. If you're having issues with your energy supplier, energy broker, network operator, green deal or heat network supplier, we may be...

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Carrie Anne
Rapid response led to a resolution within a week after prolonged concern

The quick response yielded results in just a week after several months of anxiety caused by the energy provider claiming I owed £1700 due to a faulty meter. Ultimately, I received compensation after filing my complaint. I highly recommend reaching out to the oversight organization if you encounter issues with an energy provider.

5
Date of experience: Jan 07, 2026

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Business Details

  • We provide a free and impartial service that aims to resolve disputes between consumers and suppliers in the energy sector.

    If you're having issues with your energy supplier, energy broker, network operator, green deal or heat network supplier, we may be able to help resolve your dispute.

  • email enquiry@energyombudsman.org
  • call 03304401624
  • language https://www.energyombudsman.org

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