The Ombudsman is currently reviewing my complaint regarding charges for gas used at two separate addresses: my own and a neighboring property. Despite the lengthy 10-month wait, the company has yet to resolve the issue. My case is still in the initial stages, but the Ombudsman maintains communication in a very efficient, courteous, and friendly way. Thank you!
Claim your business profile now and gain access to all features and respond to customer reviews.
We provide a free and impartial service that aims to resolve disputes between consumers and suppliers in the energy sector.
If you're having issues with your energy supplier, energy broker, network operator, green deal or heat network supplier, we may be able to help resolve your dispute.