The investigation took months but only gave me 2 days to respond (over Christmas) and while overseas! The outcome supported the company. There was a lot of evidence to show what a mess the company had made of my account. It seems to me that they are biased towards the company.
Claim your business profile now and gain access to all features and respond to customer reviews.
We provide a free and impartial service that aims to resolve disputes between consumers and suppliers in the energy sector.
If you're having issues with your energy supplier, energy broker, network operator, green deal or heat network supplier, we may be able to help resolve your dispute.
