Whilst appreciating the Energy Ombudsman's impartiality I was left frustrated by their strictly Evidence based framework. The energy company could provide facts & figures more easily than I could but none of the systemic confusion was addressed. I found Business Debtline to be equally impartial but far more constructive & supportive.
Claim your business profile now and gain access to all features and respond to customer reviews.
We provide a free and impartial service that aims to resolve disputes between consumers and suppliers in the energy sector.
If you're having issues with your energy supplier, energy broker, network operator, green deal or heat network supplier, we may be able to help resolve your dispute.