I started with Engage in November 2025, thinking they would be a professional solution for my business. I was wrong. There is an old saying: "When the head is not right, the tail is out of line," and that describes this company perfectly.
The Technical Nightmare
The biggest issue was their website functionality. During checkout, customers were being charged double and triple the actual price. Naturally, they abandoned their carts. I found numerous "ghost orders" in the back office—sales I lost directly because of their faulty system.
Management & Service
Over the course of four months, I was bounced between two different reps. When I finally escalated the issue to the manager (who I’ll just call "the moron"), things got worse:
• Arrogance over Accountability: Instead of fixing the glitch, he was full of pride.
• Combative Attitude: He spent more time trying to prove how "smart" he was than actually solving the problem.
• Lack of Empathy: They act like they care during the sales pitch, but once there’s a real problem, they turn on you.
Final Verdict
I’ve wasted four months of my life and a significant amount of money on a platform that doesn't work. If you choose to do business with them, I hope and pray you don't run into any technical issues, because they will argue with you rather than help you.
Take your money and your time somewhere else. What liers!
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Custom website design, development, optimization and management. Get a modern, mobile responsive, custom-designed, search-engine optimized website - and a team to manage it - all without paying large setup fees or expensive monthly rates. Whether you are looking to improve your current presence, or start a new one, Engage will create you a stunning website built to rank high, impress visitors, and convert clients. Contact us today to learn how we can help you!See more
