Engwe have been really helpful at resolving a small issue with my bike , the bike is amazing and a god send for my new job , gets me there and back in a breeze and makes my day so much easier , due to the time zone difference it can take a day to respond but they have been more than helpful and i felt like they wanted to really help and they followed through with what they promised , I am not paid to say this , it’s an honest opinion on my experience ,i was worried at first as i read some bad reviews but it’s a large company and if you read on other companies that sell e-bikes it’s the same throughout , what mattered is they helped and that’s the main thing and this company is growing and more service centres are appearing , my bike is a p275 se and is an amazing bike for its price , I put some puncture proof tires on and i fly round my city with ease , people say the bike is weak on hills but it isn’t , on very steep hills it will slow down a bit but it still gets you up and tbh i find it more practical than the fat tire ones because to fly round your city on it’s like a bat mobile , so under rated and it’s also a head turner , the pictures online don’t do it justice .Don’t hesitate , I highly recommend the p275se for its price , you won’t find better i’m sure of it .
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