Bought an E26 from Engwe and realised, after a while, that the front fork was bent. There was no sign of damage to the original packaging nor to the fork itself and I'd been riding the bike for a couple of months (though without any crashes!).I contacted Engwe and the send out a replacement form and headstock with no quibble. The bike rides even better now and I have to commend the after-sales service from Engwe.
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