engwe-bikes-uk.com

4.7
4.7 Based on 114 reviews

...

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Raymond Gunn
First class customer service at Engwe,

I have already posted a review of the Engwe L20 3.0 Pro ebike that I bought in December 2025. This is an additional post to give a shout out for the customer support at Engwe. I had cause to contact them for a couple of minor points over the weeks following my purchase. Without fail I always had a reply back straight away. Always very polite and trying their very best to be as helpful and prompt as possible, in a very friendly and kind manner. Customer service is extremely important when buying online and Engwe excel in the quality of their service in this respect. I just thought they deserve a mention.

5
Date of experience: Jan 27, 2026

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