Bought the EP-2 which came as predicted and had clear instructions in how to build. I had problems with the battery and messaged Engwe straight away who discussed what the problem is first and asked for a video before sending me a replacement part. The only downside is that, if you are not confident with electrics/dismantling components, it could be quite daunting to do. However there are videos to show you how to do it and I had a unique problem with my battery that I had to overcome but the video didn't show. I'm basing the 5 stars on the service and communication I had with Engwe.
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