Customer service and online instant bill pay needs a lot of work. I try to avoid calling billing because they never really help. Sales helped me with billing and were extremely more helpful. 1st and last year. My kids have been deactivated 3 times. I had money issues and still was able to pay, maybe it's incorporating AI that's the issue because the payments bounce or they don't properly change the dates of auto pay but because of this issue my kids suffer for it. For a Christian school they seem to honor mammon (money entity) more than Jesus. 1st and last year for them here
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