Terrible experience ordering from them. I inputted a missing front number to my PO Box but had the correct zip code and last 4 digits of my PO Box correctly. Entirelypets somehow changed the zip code and my package was sent to a different post office. When I chatted online with 3 different reps they said I put the wrong po box. I was missing the one number in front but if they had used the correct zip code with the last 4 digits of my PO Box the post office will deliver to me. Then all of a sudden each of those rep stopped replying as if letting me wait until I was mad to end the chat. I called them and again the rep lady said it was my fault for providing the wrong po box 2083 instead of 32083.i told them if they had not changed the zip code then it should be fine. She was still arguing with me that there is nothing they could do and said they will get back to me. This is the worst experience with such rude staffs. If I had ordered from Chewy they would apologize even though it was my fault and resend it to me. The reason I ordered from entirelypets was because Chewy was out of stock. I truly regretted ordering here and I would Never order from here again!Order 130707
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Excellent products at incredible prices.
