I submitted an order for expedited passport and was charged (verified on credit card), and was then sent an email asking for the same amount again. I tried calling and their AI agent was not able to find me in their system though I had the Order ID and email I used and got an email from them with. I've asked for email and phone calls to confirm and though their website says replies within 24 hrs, I have not gotten a reply. I see other reviews where Entry has replied mentioning they cannot find the reviewer in their system and I'm wondering if they are not able to track their orders.
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Entry LLC is a private company providing fast, secure visa, passport, and e-Visa services. We’ve helped over 2 million clients worldwide complete applications for countries including the U.S., Canada, Australia, New Zealand, and the Schengen zone. With a dedicated agent by your side, real-time tracking, and AI-assisted tools, we make the travel application journey simple and stress-free.
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