I strongly advise anyone looking for professional accounting services to stay far away from this company. My experience with them, specifically with an accountant named Vlad, has been a complete disaster that resulted in three months of wasted time and immense frustration.My business involves import and export, which requires a certain level of expertise. For three months, Vlad was unable to answer a single basic question regarding import procedures. Instead of providing solutions, he spent months writing nonsensical inquiries to customs and "consulting" with random people, delivering zero results. It honestly feels like basic arithmetic is his limit; if adding 2+2 is a challenge for him, then a simple multiplication table is clearly "advanced mathematics" beyond his reach.The final straw was a scheduled call that I had to wait three weeks to get. The slot was booked for a full hour (14:00 to 15:00). Due to being behind the wheel, I joined the call at 14:10. It turned out that Vlad had left the call at 14:08, showing zero flexibility or respect for a client who had waited 21 days to speak with him.At 14:14, I sent him an email directly, asking him to rejoin since we still had 45 minutes of my booked time remaining. He completely ignored the email. Instead of helping, the technical support team began making excuses and stalling for time, intentionally dragging out the conversation until the hour was up just to "close the case."Vlad is a grossly incompetent individual who hides from responsibility and lacks the most basic communication skills. It is mind-blowing that a specialist would refuse to use 45 minutes of remaining time to help a client simply because of a 10-minute delay.There are plenty of other companies on the market that are faster, more professional, and actually value their clients. "enty.io" will only ruin your nerves and stall your business growth. Save yourself the trouble and go elsewhere.
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A single subscription to run your European business online. With Enty, you can issue invoices with fast payments, craft contracts with e-signatures, and track all the financial sources in one place. All the services are seamlessly interconnected and powered by AI.
