I purchased 4 solar snake repellents from Envirobug in late March 2025. They worked fine for 4-5weeks before being stored with the batteries removed for winter.In September 2025, I replaced them in my yard for the snake season, even buying new batteries after misplacing my original ones (my fault).At best, one repellent would work satisfactorily for a while, but the other 3 would only provide a weak vibration or flash the led light only. Within a short time, I had issues with all repellents not working effectively. By November 2025, after contacting Envirobug re: the issues and wanting to make a warranty claim, I was sent a troubleshooting guide to follow. After following this, including swapping batteries between units and charging the solar panel for upwards of 72hrs the issues were still not resolved.Again, they were contacted re: a warranty claim, including supporting photos, and an extensive description of the lack of efficacy of the 4 repellents.Envirobug then asked me to send my faulty repellents for them to inspect- which at this stage had been in the ground for less than 5 months (only working effectively for 5wks)- at my cost, which I happily did. And although not expecting to have to make a warranty claim, was thankful for the “peace of mind” clause.UNFORTUNATELY, no warranty was honoured and I was told that even though there was no water ingress, they felt the units were worn (5 months in the ground and no moving parts?) and my yard wasn’t suitable for the units (even though they worked fine when first installed).Whilst I acted in good faith, Envirobug did all they could to avoid honouring the warranty. Instead, they offered me a 50% refund on the 4 units, which I felt as though I had no option but to accept.Beware buying from Envirobug. Their product didn’t last, and the “peace of mind” warranty wasn’t worth the piece the paper it was written on. Do not recommend!
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