Marginally crap!They take no responsibility for paid orders that are not delivered to customers. their call center is answered by a bot with terrible Greek (you didn't even get one article—it takes effort to say), and when they connect you to a representative, you wish you hadn't been connected!I should have received my package yesterday, but no one informed me that it had been lost and my order, WHICH I PAID FOR, had been returned!My package contains a suitcase that I need for an upcoming trip abroad (in 2 days), so they've left me without a suitcase!The representative's reasoning was that the courier company is responsible, but of course that would be the reasoning of a company that does not take responsibility, an incompetent company with no policy or principles!The easy and totally cowardly way to blame another company that I don't know why the customer should care if you as a company work with the wrong partners! Guess what? That's your problem, not the end user's!Come on, let's learn the basics, amateurs!P.S. I still haven't received any official response from the company epappoutsia, and I haven't been refunded a single euro of my money, which they happily took, and of course the system worked perfectly there. Coincidence?
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Το epapoutsia.gr είναι ένα κατάστημα με τα επώνυμα παπούτσια και αξεσουάρ. Στην πρότασή μας έχουμε πάνω από 800 μάρκες και 50 000 μοντέλα παπουτσιών και τσαντών. Μας εμπιστεύτηκαν οι μεγαλύτερες μάρκες Tommy Hilfiger, Guess, Carinii, Liu Jo, Calvin Klein...