*Edit after their reply:They reply shamelessly to all the complaints claiming that all is fine and dandy, when what they should be doing is fix their customer service and overall way of conducting business.Customers didn't go crazy collectively: they are reporting serious problems they're facing because they trusted your business. You get the same complaints from everyone. That should have clued you in. We pay money to buy from you. You should treat that with more respect than the poor excuses you are spouting here. As customers who foolishly chose your business to buy from, we face a nonexistent return and after-sales service. That is stressful and frustrating to say the least. No one should face the stress you're putting your customers through.Here is my initial review:"I asked for a return, but the courier never contacted me. I tried to contact epapoutsia, but my first email went unanswered, while my second was answered only when i managed to call them (I had to ask AI for a number since there wasn't a telephone number in sight anywhere). I didn't get a specific answer when I finally managed to speak to an actual person (not a bot who didn't help at all) and 10 days after I asked for a return, I still wasn't contacted by anyone. The call center didn't answer at all on my second attempt. I wonder how this site is still working."
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Το epapoutsia.gr είναι ένα κατάστημα με τα επώνυμα παπούτσια και αξεσουάρ. Στην πρότασή μας έχουμε πάνω από 800 μάρκες και 50 000 μοντέλα παπουτσιών και τσαντών. Μας εμπιστεύτηκαν οι μεγαλύτερες μάρκες Tommy Hilfiger, Guess, Carinii, Liu Jo, Calvin Klein...