Recently spoke to a Lovely young lady called Jean.She is a Customer service Specialist for Epson.I had been having prolonged issues with Epson not paying the cashback they had promised.It has taken seven months to resolve.And it has only been resolved because Jean got involved for me.She has been Fantastic.A credit to the company and example of how to treat a customer with care and empathy.I would imagine she is rare commodity in the Epson company.The sooner she is promoted to CEO the better.Thankyou Jean.
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