Shima was very rude and unhelpful and kept telling me to look for something that was not there, giving me wrong information but was very pushy and rude, customer service respect was 0% this is what happens when you get customer service in Egypt, she refused to put me through to a manager or someone else, in the end, I had to explain that she had me looking for something that wasn't their and making me feel like I'm an idiot when the Epson scan 2 is downloaded as numbers, she had no patience, she was awful women, hope the managers see this review and how she refused to put me through to someone else that I must only speak with her, shocking, also today spoke with robin, Amir, still no working printer and why are these people in Egypt so dam rude. they must really hate us Westerners, yet the UK business continues to give work overseas to people who hate us, a bit like what the government are doing in this country, allowing these people to come to the UK with hate towards the Westerner
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