The representative from the support team was very patient and helpful, unlike several other staff members who kept transferring me back and forth between departments. The bereavement team should be well-versed in all aspects of shares and how to assist grieving clients. This is an incredibly tough period, especially when shares are not fully understood. Compassion and expertise are absolutely necessary in this field. Unfortunately, several employees lack these qualities. I would not advise reaching out to them during a bereavement; it can be very stressful!
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EQ provides expert shareholder, pension and remediation to help our customers around the world succeed.
Our vision is to be a leading global share registrar and transfer agent, offering complementary services to our client base.
