I file a claim using the online Web portal. I have an account in which I used to file the claim. It was filed on 1/8/26 when I called to check the status of the claim on 126. I was told the claim never existed and to resubmit. I resubmit it and called to check the status of the resubmission on 1/28 and was told the claim was never submitted to resubmit. I called again on 130 and was hung up on several times I ended up getting the same claim specialist twice who I refuse to let hang up on me. They placed me on hold and then forward at the call to the main number. I have not been able to speak to a manager or any supervisor every specialist, I spoke to has been unhelpful and resolving or even trying to figure out what’s going on with my claim everyone has insisted that I give them my personal information for social date of birth and then hung up on me
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