This company is the absolute worst. I have been trying to file an accident claim for a year and a half. I mailed in the paperwork. It was conveniently"lost." I've called, my husband has called to no avail. I've emailed the paperwork in at least 4 times. The newest thing is "I don't have any benefits through them." I've had their benefits for almost 2 years. My hr rep. called and got everything straightened out. I resubmitted all of the paperwork. I haven't heard anything so I log into my account. A message flashed across the screen and disappeared. I had to take a screen shot just to read it. It said I don't have benefits. Again. I just went through this a few weeks ago. Now I get to get ahold of my hr again tomorrow to let them know what's going on with this company. I just want to get this settled. They make you jump through hoops to get money you're owed. The amount of phone calls and emails to this company about my claim is insane. There is absolutely no reason for the run around.
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