erthwellness.com

2.3
2.3 Based on 16 reviews

...

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Melinda S
I give this company one star because of…

I give this company one star because of the lousy customer service regarding processing refunds for returns. I, along with the United States, Postal Service can verify that the product that I returned has been delivered back to the warehouse, unopened and untouched. However, I am still waiting for my refund to be processed to the point where I have to contact my bank to file a dispute regarding the refund that has not been issued back to my bank account. This is the only company I ever had problems receiving a refund in a timely manner. Every other online company that I’ve done business with refunded my money immediately after receiving the return or immediately after they returned item has been scanned in the system for return because of this I am not happy with this company and I will rethink my decision if I’m going to continue to do business with this company.

1
Date of experience: Feb 03, 2026

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